Terms & Conditions

Welcome to Web Designs Alchemy. By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Agreement

By purchasing any service from Web Designs Alchemy, you agree to be bound by these Terms & Conditions, along with our Privacy Policy.

2. Services Offered

We provide creative services including, but not limited to:

  • Logo Design
  • Website Design & Development
  • Branding & Marketing Design
  • Custom Design Solutions

All services are delivered based on the package or custom agreement selected by the client.

3. Revision Policy

We offer revisions according to the selected package.

  • Revisions are free as long as the original concept remains unchanged
  • Revision turnaround time is typically 24–48 hours
  • Major changes or new concepts may be treated as a new order

4. Payment Terms

All payments must be made in advance or as per agreed milestones.

  • Work begins only after confirmation of payment
  • Additional services or upgrades may require extra charges

5. Refund Policy

Refunds are subject to our Refund Policy.

  • Refund eligibility depends on the stage of the project
  • No refunds are issued after design approval or final delivery
  • Website projects are non-refundable once deployed

6. Project Delivery

Initial design concepts are typically delivered within 5–7 business days.

  • Rush delivery options may be available at an additional cost
  • Final files are delivered via email or client account

Delivery timelines may vary depending on project scope and client responsiveness.

7. Client Responsibilities

The client agrees to:

  • Provide clear and accurate project requirements
  • Give timely feedback and approvals
  • Review updates through the account or email

Delays in communication may impact project timelines.

8. Account & Communication

  • Clients are responsible for monitoring their account and emails
  • We are only responsible for communication through our official channels:

We are not responsible for communication through unauthorized sources.

9. Intellectual Property

Ownership and usage rights are governed by our Rights to Use Policy.

  • Clients receive usage rights unless full ownership is purchased
  • Full copyright transfer requires additional payment

10. Quality Assurance

We ensure that all designs are:

  • Created based on your provided brief
  • Original and custom-made
  • Developed after proper research

We offer revisions until satisfaction within the scope of the selected package.

11. Domain & Hosting

  • Domain and hosting may be included in selected website packages
  • Email accounts may be provided depending on hosting with us
  • Third-party hosting may limit certain services

12. Project Inactivity

  • Projects with no activity for 60 days may be marked inactive.
  • Reactivation may require additional charges
  • Resources may be reassigned to other projects

13. Limitation of Liability

Web Designs Alchemy is not liable for:

  • Losses due to delays caused by client
  • Third-party issues (hosting, domains, etc.)
  • Misuse of delivered designs

14. Unique Design Guarantee

We guarantee that all designs are created from scratch.

In case of similarity with an existing design, we will provide a revision or redesign. However, trademark registration remains the client’s responsibility.

15. Communication Policy

By providing your contact details, you agree to receive:

  • Project updates
  • Service notifications
  • Relevant offers (optional)

You can unsubscribe at any time.

16. Amendments

We reserve the right to update these Terms & Conditions at any time.

Changes will be effective once published on the website.

17. Contact Information

For any questions or concerns, contact us at:

Email: info@webdesignsalchemy.com

Phone: (925) 236-0476